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Should you have any concerns about the service I provide or how I handle your personal information, I invite you to contact me directly via email or contact form, to share these concerns. Any complaints will be acknowledged within 30 days and investigated without undue delay.

Should you remain dissatisfied, you have the right to contact the Information Commissioner's Office (ICO) and/or seek guidance from the British Association for Counselling and Psychotherapy (BACP).

Information about making a complaint to the ICO can be found at www.ico.org.uk or by calling 0303 123 1113.